Friday, November 11, 2011

Customer Sends Message to George Zimmer of Men's Wearhouse

Men's Wearhouse commercials often feature the clothing chain's founder George Zimmer saying "You're going to like the way you look; I guarantee it." Commercials have also featured voicemail messages left for George from satisfied customers. The dissatisfied consumer in this video, however, no longer like they way he looked once the retailer went public with its support of the chaos at Occupy Oakland. So he returned his purchase to his local store. As he says "You have to take a stand, no matter how insignificant you may think it is. Take a stand."

Zimmer is apparently a big Democrat campaign donor.

Two footnotes: The manager seems like a nice person, and his nothing to do with setting corporate policy, so perhaps the customer could have been a bit less abrupt with her. Also, while this is irrelevant to his Occupy counter-protest, there doesn't seem to be any paperwork exchange before the customer left the store. Did the customer get a refund slip, cash back, or any written proof that the charge was removed from his credit card?

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